Frequently Asked Questions
Everything you need to know about shopping with Nicole Miller.
What is your shipping policy for domestic orders?
We offer standard, expedited, and overnight shipping options within the United States. Orders typically process within 1-2 business days, and standard shipping usually arrives within 5-7 business days.
How do I return or exchange an item?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Please visit our returns portal to generate a prepaid shipping label.
How do I determine my size in Nicole Miller apparel?
Each product page features a detailed size guide with specific measurements. Our designs generally follow standard US sizing, but we recommend checking the 'Fit Notes' for items that may run small or large.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that duties and taxes may apply upon delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay for installments.
How should I care for my Nicole Miller garments?
Care instructions vary by fabric. Most of our silk and evening wear pieces are dry clean only, while some contemporary styles are machine washable. Please refer to the care label inside your garment for specific instructions.